Frequently Asked Questions :


Who can claim the benefits from my St. Peter Life Plan?

 If you are: Legal Claimant/beneficiaries
Married & with children spouse and/or your children
Single with children children
Single without children parents

What are the benefits that my family can claim from my St. Peter Life Plan?

Your family is entitled to the following benefits from your St. Peter Life Plan:

  • Memorial Service
  • Cash Assistance Benefit/Extended Cash Assistance Benefit (for insurable persons only)
  • Waiver of Installment
  • Accidental Death Benefit (for plan holders aged 18-55)
  • Return of Premium (applicable to St. Peter Life Plan Plus only) subject to the conditions of Life Plan  Contract

How can my family claim the benefits from my St. Peter Life Plan?

It’s easy!  You just have to present the following documents to any St. Peter Life Plan, Inc. Office and they will process everything else for you!  Each document is strictly released only to your family.  WE PROTECT AND SAFEGUARD YOUR BEST INTERESTS.
 

Requirements in availing of the Memorial Service:

  1. Life Plan Agreement (LPA) - Planholder’s copy & Policy Card
  2. Certificate of Fully Paid Plan (if fully paid)
  3. Branch Statement of Account
  4. If Assigned, 1 Valid ID of Planholder and an Assignment Fee of Php250
  5. Duly filled out Memorial Service Call Slip
  6. Death Certificate

Requirements to claim your Cash Assistance Benefit and Extended Cash Assistance Benefit:

  1. Death Certificate with seal and issued by the Local Civil Registrar or National Statistics Office 
  2. Statement of Claimant/Benefciary
  3. NSO Authenticated Birth Certificate of Planholder and Claimant/Beneficiary
  4. Marriage Contract of the Beneficiary (if claimant is the spouse)
  5. Photocopy of Valid ID's of the Beneficiary
  6. Branch Statement of Account
  7. Physician’s statement (if within contestability period and cause of death is due to illness)
  8. Life Plan Agreement (LPA)- Planholder’s copy
  9. Certificate of Full Payment of Plan (if fully paid)
  10. Policy Card
  11. Medical History (if death happened within the contestability period)

Requirements for Cash Surrender Value (CSV):

  1. Duly accomplished Cash Surrender Value/Termination Value Application Form
  2. At least two (2) valid IDs showing the signature of the Planholder (SSS, Driver’s License, Company ID, etc.)
  3. Certificate of Full Payment of Plan
  4. Policy Card
  5. Life Plan Agreement
  6. Marriage Contract of Planholder (if there is a change in the last name of the planholder as indicated in the LPA)

Requirements for Unrendered Service Benefit (USB):

  1. Death Certificate
  2. Statement of Claimant
  3. Birth Certificate of Planholder & Claimant
  4. Marriage Contract (if married)
  5. Branch Statement of Account
  6. Statement of Unrendered Service
  7. Life Plan Agreement (LPA) – Planholder’s copy
  8. Certificate of Full Payment of Plan (if fully paid)
  9. Policy Card

Requirements for Waiver of Installment:

  1. Medical Certificate & History of illness (Medical Abstract)
  2. Birth Certificate of Planholder
  3. Hospital Bill
  4. Personal Investigation of the Branch Manager
  5. Valid ID of the Planholder
  6. Policy Card
  7. LPA – Planholder’s copy
How long does it take to process my documents?

Processing of documents normally takes about 10 to 15 working days upon filing of the request for claims.  The sooner you submit the complete requirements, the sooner you will get your claims.

Can I get my benefits in cash?

In order to protect you from unauthorized claims and unforeseen circumstances, all monetary benefits are issued in check in the name of the proper payee or deposit in your account in accordance with established banking regulations and practice.
Where can I (or my claimant) file my application for claims?
We have branch offices nationwide.  You may file your claims at any St. Peter Life Plan Branch Office nearest you.
What is the St. Peter Chapels E-BUROL?

The St. Peter Chapels E-Burol is the FREE online viewing facility of St. Peter Chapels that is specifically designed and created to bridge borders and transcend boundaries and distances among and between families in support of St. Peter's lasting commitment and dedication to public service. It is the first online viewing facility in the Philippines and in the world which allows families and relatives living abroad and/or in the far end of the country to be part of the wakes of their departed loved ones thru the Internet. Using Internet-Protocl (IP) Cameras, a real time video of the wake can be accessed via the online burol.